Business Phone Systems

Small Business Solutions

Running your small business is tough enough without worrying about your telephone system. You need a communications system that can keep up with the daily challenges you face. Trust the technology experts who can offer your business a system and services designed for companies just like yours.

 Here are some of the key features and benefits we can offer you and your business.

Effectively market your products and/or services to your customers.

  • Efficiently handle calls for information, such as those pertaining to directions or upcoming holiday schedules, by using information mailboxes.
  • Easily integrate fax and credit card machines, using standard analog phone lines.
  • Automatically change your outgoing message and routing options based on day and time with day, night, and holiday modes.


Enhance your communication.

  • Find a committee member, co-worker, or board member more quickly using , off-premises “reach-me,” and Presence Management’s message notification.
  • Provide remote or traveling committee members, co-workers, or board members with 48-key phone functionality by implementing remote IP phones or VIP Softphone.
  • Unite branches, whether they’re across the street or miles apart,.
  • Review voice mails, faxes, and e-mails from a centralized location, based on priority.

Keep your business secure.

  • Provide access control within your facility with Presence Management.
  • Know who’s “in” and who’s “out” by using Presence Management’s presence indication.
  • Automatically record all calls to a particular station (such as the main number) with Media Management.
  • Summon emergency personnel in an instant with 911 Alert.


So, ask yourself:

  • Do you wish you could market your services more effectively?
  • Are your customers ever frustrated because your current phone system simply doesn’t provide the high level of service for which you’re known?
  • Do you feel as if your incoming calls aren’t being answered quickly, and by the correct personnel?
  • Have you ever wanted to look up the phone number from a call you made or received days ago?
  • Have you ever needed to record a call?
  • Can you review your voice mails, e-mails, and faxes from a centralized location, based on priority?
  • Are you missing out on what your current phone system can do because you misplaced the manual or your system is just too complicated to program?
  • Is your current phone system helping you ease the budgetary issues you face?
  • Does it take too long for new employees to become familiar with your current phone system?
  • Do you have time to train them?
  • Do you have any expansion plans?

Isn’t it time for you to consider a phone system designed around your business needs.

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    Phillips Technologies Merger (2015)

    Key Telephone and Security is pleased to announce that we have completed a merger agreement with Phillips Technologies. A leading provider of technology services and solutions in the southern West Virginia area.

  • Location

    Key Telephone and Security

    801 E. Main Street
    Oak Hill, WV 25901
    Fax: 304-465-5237